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Simline

Do you pay Swiss import VAT and customs charges when ordering from Simline?

simline.eu ↗·Shipping to Switzerland·Checked 26 Sept 2026
Verdict
You pay at the door

Simline invoices Swiss orders at 0% VAT from its warehouse in Poznań, so Swiss import VAT of 8.1% falls due at the border. On a CHF 400 order that is about CHF 32, plus a carrier clearance fee of roughly CHF 20 to 30.

Confidence
High

The shop states its non-EU tax position plainly and names Switzerland, which leaves little room for doubt on the verdict. The weakness is that neither the shipping price nor the carrier fee for Switzerland is published, so the delivery charge is an estimate from typical DHL and FedEx rates.

Import VAT 8.1%
You pay
Handling fee
CHF 20-30
Shipping
Not stated
Shown at checkout, EUR 350 free shipping is EU only
Carrier
FedEx or DHL

The reasoning

The FAQ names Switzerland directly among the non-EU destinations. Orders there are invoiced with 0% VAT, and the shop says the recipient may be charged local customs duties or import taxes. The payments and delivery page repeats the same rule, placing the tax obligation on the buyer for countries outside the European Union. The terms list Switzerland among the delivery countries, and goods leave a warehouse in Poznań.

Nothing on the site states a Swiss VAT number, a DDP option, or a prepaid customs service. The shipping price to Switzerland is not published and appears only at checkout, and the free shipping banner above EUR 350 covers the European Union only. Non-EU parcels are listed as going by FedEx or DHL, whose clearance fees run higher than Swiss Post rates, so the amount billed on delivery depends on the carrier assigned.

If it goes wrong

A full cockpit or complete simulator moves as a bulky or freight consignment, where clearance charges run well above normal parcel handling.

Worst case on a CHF 400 order
≈ CHF 57
CHF 32 VAT at 8.1% + about CHF 25 carrier clearance

Evidence

5 sources
“For deliveries outside the EU (e.g. Switzerland, Norway, USA, Canada, Australia, Japan), we apply 0% VAT.”
“However, the recipient may be charged local customs duties or import taxes.”
Supports · Shop · shipping page
simline.eu/en/content/payments-and-delivery ↗
“For countries outside the European Union, the tax obligation rests with the buyer.”
Supports · Shop · terms & conditions
simline.eu/en/content/statute ↗
“Countries to which delivery is carried out”
“Even though I have to pay import duties into the U.K.”
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