Do you pay Swiss import VAT and customs charges when ordering from Revolve?
Revolve collects import duties and taxes up front at checkout, so a parcel to Switzerland should arrive without a bill from the courier. Its FAQ names only a handful of markets for all-inclusive pricing, so confirm that the Swiss checkout total says duties and taxes are included before you pay.
The blanket 'prepaid at checkout' wording is current and unambiguous, but Revolve's FAQ lists all-inclusive pricing only for Australia, New Zealand, Canada, the UAE and 'certain European countries' without naming Switzerland, so the Swiss case rests partly on the general statement. Third-party pages and an older forum thread describe buyers paying customs themselves, which is why this is not HIGH.
Revolve's own Shipping & Delivery page states that all international packages may incur duties and taxes and that these are prepaid at checkout, and it warns that they are non-refundable. That is the classic description of a DDP setup, where the retailer clears customs and the buyer owes the carrier nothing on delivery. Switzerland appears in Revolve's ship-to country list, and the Why REVOLVE page adds that international orders over USD 100 ship free, so a normal Swiss clothing order should show one total covering merchandise, shipping and the 8.1% Swiss import VAT.
If Switzerland is not one of Revolve's all-inclusive markets, the parcel would travel DAP, and an express carrier would invoice 8.1% import VAT plus its own clearance fee. High-value or multi-box orders are the likeliest to be handled that way.
“all international packages may incur duties and taxes, which are prepaid at checkout”
“This will include the price of the item + duties & taxes at checkout”
“We offer free shipping on all international orders that total over 100 USD before shipping and/or taxes.”
“Please Choose Your Country/Region Preferences”
“in most cases you will have to pay import duties and taxes when shipping internationally from REVOLVE”
“I have ordered from Revolve many times”
Shop policies change. Watch this one and we will re-check it for you, and tell you if the answer moves.