Do you pay Swiss import VAT and customs charges when ordering from Conrad Electronic Schweiz?
Conrad Electronic AG is a Swiss company, and prices on conrad.ch are final prices in francs with 8.1% VAT already included. The carrier hands over the parcel with nothing to pay, and standard shipping is CHF 8.95, free from CHF 300.
Confidence is high because the seller is a Swiss AG charging Swiss VAT in the shop price, which removes the import charge at source. No page states outright that Conrad clears customs, and the shipping figures in the AGB PDF differ from the help centre.
The shop is operated by Conrad Electronic AG in Wollerau, a Swiss company with the Swiss VAT number CHE-103.654.925. Its terms state that prices are final prices in francs including statutory VAT, and that shipping costs to destinations in Switzerland and Liechtenstein are covered above a set order value. A sale by a Swiss-registered seller at a Swiss VAT-inclusive price leaves no import VAT for the buyer to settle on delivery.
The pages never use the words customs or import, so the conclusion rests on the Swiss entity and the VAT-inclusive pricing rather than an explicit clearance promise. The published documents also disagree on the numbers. The AGB PDF dated May 2024 lists standard delivery at CHF 9.95 and free shipping from CHF 200, while the current help centre says CHF 8.95 and free from CHF 300.
Bulky and freight items carry surcharges of CHF 17.00 for Sperrgut and CHF 79.95 for Stückgut, charged at checkout rather than on delivery.
“Alle Preisangaben auf unserer Homepage verstehen sich inklusive der zum Zeitpunkt der Rechnungsstellung gültigen Mehrwertsteuer.”
“Die Preise sind Endpreise in CHF inklusiv gesetzlicher Mehrwertsteuer”
“Bei Aufträgen ab CHF 200.– übernehmen wir die Versandkosten der Standard Lieferung bis zu ihrem Bestimmungsort in der Schweiz”
“Für unsere Privatkunden beträgt die Standard Versandkostenpauschale CHF 8.95. Ab einem Bestellwert von CHF 300.-- entfällt die Versandkostenpauschale.”
“berechnen wir für Bestellungen unter CHF 35.- einen Kleinmengenzuschlag von CHF 7.-”
“die Mehrwertsteuer-Nummer CHE-103.654.925 MWST, die Handelsregister-Nummer CH-251.3.000.523-1”
Shop policies change. Watch this one and we will re-check it for you, and tell you if the answer moves.