Farfetch names Switzerland among the countries where duties and taxes are built into the checkout price, so the courier should hand over the parcel with nothing left to pay. Check the checkout screen anyway, since Farfetch says it will tell you there if a particular order is an exception.
Confidence is high because Switzerland is named in the inclusive-duties list on both the shipping page and the FAQ across several locale versions, but the underlying page loads that text dynamically and the terms reserve the right to ship some items with duties excluded, so it is not an unconditional guarantee.
Farfetch's own customer-service pages settle the main question. Both the Orders and delivery page and the FAQ list a set of destinations where duties and taxes are included in the order total, and Switzerland is explicitly on that list, with the pages stating that the price at checkout is the price you pay and no further costs fall due on delivery. That is a delivered-duty-paid arrangement: Farfetch's logistics partner handles the Swiss import declaration, pays the 8.1% import VAT on the shopper's behalf and bills no clearance or advancement fee to the recipient.
What complicates it is that Farfetch is a marketplace shipping from hundreds of boutiques worldwide, and its terms keep an explicit escape hatch: they say you may need to pay import duties on receipt when items ship from a Partner outside your territory, and that checkout will disclose whether duties are included. The terms also describe DAP destinations where the courier collects charges from the recipient, and warn about orders returned to origin if customs duties are refused. Multi-boutique orders arrive as several parcels, each cleared separately, so a mis-declared consignment can still produce a courier invoice even though the intended treatment is duty-paid. Farfetch's Swiss-localised pages render their duties section only in the browser, so the wording had to be read from the indexed versions of the same URLs.
An item shipped by a boutique outside the standard duty-paid lanes, where checkout flags duties as not included and the courier then collects Swiss import VAT plus its own clearance fee on delivery.
“If you're in any of the locations below, we include the cost of duties and taxes in your order. The price you see at checkout is the price you pay and there are no additional delivery fees.”
“all applicable duties and taxes are included in the final price when you place your order and there are no additional costs due upon delivery”
“We will notify you during the checkout process if import duties are included or if you may have to pay them upon receipt of the products.”
“If you are shipping items from a Partner outside of your territory, you may need to pay import duties upon receipt of the products.”
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